When you make a purchase on Garleypin store, an order confirmation email will be sent to you. Subsequently, once your order is dispatched, you will receive an email containing the tracking information for your shipment. During the checkout process on the Order Information page, you have the option to select your preferred shipping method.


Orders are processed between Monday and Friday. Typically, orders are processed within 1 to 2 business days after ordering and then shipped. Please note that weekends are non-working days, which might cause a delay in processing. In cases of high demand, the processing time may exceed 3 working days. If your order faces delays due to inaccurate payment details, incomplete payment, or an incorrect address, the processing time will be affected.


Packages originating from our US warehouse located at 5431 Highland Park Dr, St. Louis, MO, United States, are shipped through USPS.


The total delivery time is calculated from the order placement until it reaches you, divided into processing time and shipping time.

Processing time (1-2 business days): Time taken to prepare items for shipment, including quality checks and packing.

Shipping time (7-12 business days): Time for items to travel from our warehouse to your destination.

Order cutoff time: 11:00 PM.


For Continental US: Standard Shipping is $5.99 for all items.

Rest of the World: Standard Shipping is $7.99 for all items. Shipping time varies by location.

These are our estimates (excluding our 1-2 days processing time):

United States: 7-12 working days.

Canada, Europe: 10-25 working days.

Australia, New Zealand: 12-25 working days.

Rest of World: 15-35 working days.


An email with your package’s tracking information will be sent once your order ships. If you don’t receive tracking info within 5 days, please contact us. Some shipping companies may take 2-5 business days to update tracking information. If not updated within 5 days of order placement, contact our customer support email for prompt assistance.

NOTE: Please ensure accurate delivery information. Incorrect or missing details may necessitate contacting you for updates, potentially causing order delivery delays.


You have up to 24 hours to update your delivery address. Email [email protected] for address changes.


It’s the buyer’s responsibility to ensure the correct shipping address. If address issues arise within 24 hours of order placement, contact [email protected] for assistance. If not, you’ll be provided with the carrier’s phone number to correct your address. Refunds won’t be issued for:

Failed delivery attempts by the shipper.

Refused packages.

Delivery failures due to incorrect shipping address provided.

Package status “delivered” but not received, unless tracking info doesn’t update within 5 days.


Import duties, taxes, and charges are not included in item price or shipping costs. Garleypin store doesn’t handle tax reporting or payments. These charges vary and are the buyer’s responsibility. Orders on Garleypin store are DDU (Delivery Duty Unpaid). Import taxes and duties aren’t paid through Garleypin store but are invoiced by the shipping carrier upon delivery. Check with your country’s customs office for additional costs.