RETURN POLICY

Our return and refund policy have a 30-day validity from the date of purchase. If 30 days have elapsed since your purchase, we regret to inform you that we cannot offer a full refund or exchange.

To qualify for a return, the item must be unused and in its original condition, including the original packaging.

Certain items are exempt from being returned, including perishable goods such as food, flowers, newspapers, or magazines. Additionally, intimate or sanitary goods, hazardous materials, flammable liquids, gift cards, and some health and personal care items cannot be returned.

To process your return, we require a receipt or proof of purchase. Please refrain from returning your purchase directly to the manufacturer.

Partial refunds may be granted under specific circumstances:

Items not in their original condition, damaged, or missing parts for reasons unrelated to our error.
Items returned more than 30 days after delivery.

REFUNDS

Once your return is received and inspected, an email notification will be sent to update you on the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a specified timeframe.

Late or Missing Refunds:

If you have not received your refund, check your bank account first. Contact your credit card company, as it may take time for the refund to be officially posted. If the issue persists, contact your bank. If the problem persists, please reach out to us at [email protected]

SALE ITEMS

Only regular-priced items are eligible for a refund; sale items cannot be refunded.

EXCHANGES

We only replace defective or damaged items. If you need to exchange a product, email us at [email protected] and send the item to: 5431 Highland Park Dr, St. Louis, Missouri, United States.

GIFTS

If the item was marked as a gift and shipped directly to you, a gift credit will be issued upon receiving the returned item. If the item wasn’t marked as a gift, a refund will be processed to the gift giver.

SHIPPING RETURNS

To return your product, mail it to: 5431 Highland Park Dr, St. Louis, Missouri, United States. You are responsible for the return shipping costs, and these costs are non-refundable. Consider using a trackable shipping service or purchasing shipping insurance for expensive items, as we cannot guarantee receipt of your returned item.

For assistance or inquiries regarding refunds and returns, contact us at [email protected]. Please communicate in the English language.